Popcorn Hostel operates on a self-check-in basis.
You can only contact the staff and reception by phone or message at +40 727 672 676 (SMS, WhatsApp, Viber, Signal, Telegram) between the hours of 8 am and 10 pm.
There are 5 mandatory rules that must be followed.
Failure to comply with these rules will result in immediate eviction from the hostel, regardless of the time, and cancellation of the reservation without a refund.
1. Send a copy of your ID before entering the hostel’s courtyard!
- Send a copy of your ID before entering the hostel’s courtyard!
Only European ID cards and passports are accepted.
Copies of the ID documents of all individuals entering the hostel, whether guests or companions, must be sent.
DO NOT let anyone enter the hostel using your door code!
If someone wants to enter when you are entering or leaving, do not let them in if they do not know the code. Ask them to call the phone number displayed on the gate from outside. Do not tell anyone the door code!
There are malicious individuals who wait near the door and slip in when you enter or exit. Please be very careful! Only with your help can we ensure the safety of our guests in the hostel.
If someone has entered with you through the door without your consent, please immediately notify reception by phone or message, so that we can take security measures as soon as possible. Otherwise, we will consider that you are an accomplice and that you allowed them to enter intentionally, and we will treat the problem accordingly.
2. Do not disturb the hostel guests or neighbors!
- Music in the hostel can ONLY be listened to with headphones, regardless of the time.
- During quiet hours (10 pm-9 am), do not talk on the phone in the dormitory, even if you are alone. The walls are thin, and you will disturb guests in other rooms. Do not talk on the phone or listen to music in the hallway or bathroom. Speak on the phone only in the ground floor lobby.
- Noise is prohibited in the courtyard and around the hostel during quiet hours, as required by law.
- If the hostel staff hears a noise in the courtyard or on the street, even if it is loud talking or laughing, during quiet hours, they are required to report it to the police. If the hostel staff does not report the noise, and the neighbors report it, the hostel is subject to a fine. If the hostel staff reports the noise, the guest who is disturbing the peace will pay the fine. We prefer that the person causing the disturbance pays the fine, not the hostel, so we will call the police without prior notice.
3. Smoking, food, and alcohol are prohibited in sleeping areas.
- It is forbidden to take glasses, cutlery, or dishes from the kitchen to the bedroom.
- Bringing food into the dormitory is prohibited. Food is to be stored in the kitchen and/or in the refrigerators.
- Non-alcoholic liquids are allowed in the dormitory only in containers that can be tightly sealed.
- Persons in a state of advanced drunkenness are not allowed in the hostel.
- Persons who vomit in the hostel anywhere other than the toilet bowl must pay a cleaning fee of 300 lei/vomit.
- Smoking is only allowed on the balcony with the door closed to the room, or in the courtyard. No smoking at the window or in the bathroom.
- Without exception, for smoking in the hostel, the police will be called and a fine (minimum 500 lei according to the law) will be applied, in addition to the cancellation of the reservation.
4. Keep the place tidy and clean.
- Keep your belongings in the closet, especially valuable items. Maintain order and cleanliness in the dormitory.
- Do not use deodorant, perfume, or other strong smells in the bedroom. Please use them in the bathroom.
- Clean up after yourself in common areas, including the kitchen and bathroom. Wash your dishes immediately after eating. Do not leave clutter or food on the table or other objects after you have finished eating.
- Popcorn Hostel is not responsible for stolen or lost items on the hostel premises.
5. If you steal, we will call the police.
- Regardless of whether it’s food, personal care items, valuables, or hostel property, it doesn’t matter. We will call the police, and a criminal case will be opened against you.
- Attention! This also applies to stolen food from the refrigerator or kitchen!
- The hostel provides free: hand soap, toilet paper, dishwashing detergent, sponges, popcorn, coffee, tea, sugar, salt, pepper, paprika, and purified water.
- Apart from what the hostel provides for free, everything else belongs to someone. If you take something without the owner’s consent, it will be considered theft and treated accordingly.
You need to know:
- Check-in starts at 2:00 PM;
- Before entering Popcorn Hostel, it is mandatory to send a copy of your ID or passport for all persons entering the hostel courtyard, according to the law. If you don’t send a copy of the ID before entering the hostel courtyard, you will lose your reservation without being able to recover the money;
- If you have made a reservation on Booking.com, please attach a copy of your ID in your booking.com account. If you have made a reservation on the popcornhostel.ro website, you can send a copy of your ID via email, WhatsApp, Viber, Signal or Telegram;
- You can enter the dormitory and use the assigned bed only after 2:00 PM on the check-in day;
- If you want to use the hostel lobby as a waiting room between 8 am-2 pm on the check-in day, it is possible for an additional cost of 30 lei/person, and you must notify us before entering the hostel;
- If you need a waiting room without extra costs, you can use the waiting room in the Gara de Nord;
- If you want to enter the dormitory before the check-in time, it is only possible if you have paid for the previous day.
- The latest check-out time is 11 am. You and your luggage must leave the dormitory no later than 11 am.
- At 10:30 am, the guests’ linens for check-out will be collected. At 11 am, the lockers in the dormitories will be unlocked, and any abandoned luggage found will become the property of the hostel (for security reasons, they will be taken out of the hostel’s courtyard).
- You can stay in the lobby on the ground floor for one more hour, free of charge, until 12pm. If you want to use the hostel as a waiting room after 12pm, the additional cost is 30 lei/person until 6 pm, and you must notify reception by phone by 12pm. If you want to stay past 6 pm, you need to pay for another night.
- If you need a waiting room at no additional cost, you can use the waiting room in Gara de Nord.
Luggage storage before check-in:
- If you want to leave your luggage before check-in time, it’s possible starting at 8 am. You can come in for 5 minutes just to leave your luggage in the specially designated locker at the entrance.
- It’s not possible to leave your luggage in the hostel earlier than 8 am, but you can use the paid service in the Gara de Nord.
Luggage storage after check-out:
- If you want to store your luggage in the hostel, you can do so in the special locker at the entrance for free until 6 pm on the check-out day.
- If you want to store your luggage after 6 pm, the additional cost is 10 lei/bag/day, until the next day at 6 pm. Anything that exceeds 6 pm is considered a day and will be charged accordingly.
- Payment for luggage must be made in advance by contacting the reception before 12 pm on the check-out day.
- At 6 pm, the lockers will be unlocked, and any abandoned luggage will become the property of the hostel (for security reasons, we will remove them from the hostel courtyard).
- On Monday, the refrigerators are cleaned. Anything unmarked or dated after the check-out day will be thrown away.
- On Tuesday, the kitchen cabinets are cleaned. Anything unmarked or dated after the check-out day will be thrown away.
- Cleaning is done daily according to a specific schedule. For this reason, we cannot make exceptions for extending stays after the check-out time or for entering the bedroom before the check-in time. Cleaning starts at 9am in the kitchen and in areas where guests do not have access and ends at 2pm, when check-in begins.
- The bedrooms are aired between 11 am and 2 pm. We understand that there may be guests who are staying for longer periods and may want to sleep more, but we still need to clean, vacuum, and air everything out by 2pm.
- Do not put cooking dishes in the fridge. Put the food in a container (found in the cabinet), and then put it in the fridge. Write your name and departure date on the container. Anything unmarked in the fridge is considered free and can be taken by anyone. Wash your cooking dishes right after you finish cooking. Write your name and departure date on any bags or bottles left in the kitchen cabinets or fridges, otherwise they can be used by anyone.
- The laundry service is an additional charge, 50 lei/washing machine of 9kg + dryer of 9kg + organic detergent (used for washing linens). Popcorn Hostel and staff are not responsible for damage to items during washing. What you give for washing will be washed, and sorting and checking the contents of the pockets are the guest’s responsibility. Payment is made in advance.